Returns
Delivery Information -
- We do not offer refunds or returns as all items are made to order.
- Items can be exchanged for different sizes/items.
- Please note the "Luxe" items may pull slightly due to all items being hand made and the starfish used. This will not affect the design of the item.
You should receive your tracking number once your order has been sent. Please wait for the leading time to pass before contacting us if you for some reason haven't received your tracking information.
Once your order has been shipped and you receive a tracking number or international receipt as proof of postage, the item is now in the courier's hands.
Any delays with shipping or items being held at customs is something that is out of our control.
Any issues with an item you have received must be made aware to us within 72 hours of receiving the order.
Any questions, please use the 'Contact Us' page stencil.
Terms of service:
We prohibit fraudulent disputes and chargebacks when goods/services were delivered as described.
Please note by placing an order you are agreeing to understanding all the information stated