Refund policy

We take great pride in the quality of our work and want you to love your purchase!

If, for any reason, your order doesn't meet your expectations, please get in touch with us. We're committed to making things right and ensuring you're happy with your order.

Where Returns or Refunds are not possible

As our products are personalised and made to order, we cannot accept returns unless there is a product or print fault.

Exchanges

We do provide sizing details so we recommend to check these before ordering.If you need more details, sizing specifications or information, please let us know.

If you'd like to exchange for a different size, then please let us know within 14 days. If the requested size is not available, we can provide store credit.

When Refunds Are Possible

We will gladly resolve issues in the following circumstances:

  • A fault with the product.

If you receive a faulty item, please contact us within 14 days, and we'll work with you to resolve the issue. 

If a fault is confirmed, we can offer a replacement or full refund.